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Guide to Using the IOSS VAT scheme

IOSS (Import One Stop Shop) VAT:
Comprehensive Guide and FAQs

Everything you need to know about the Import One Stop Shop VAT regime

The basics behind the Import One Stop Shop (IOSS)

EU IOSS VAT 101

The European Union's Import One-Stop Shop (IOSS) is a simplified VAT (Value Added Tax) scheme designed to streamline the collection and payment of VAT on cross-border e-commerce transactions involving low-value goods (valued at €150 or less) imported into the EU. Specifically tailored for businesses engaged in e-commerce and importing, IOSS offers a convenient solution for website owners and online retailers who sell directly to EU consumers. Unlike sales made through online marketplaces such as Amazon, where the marketplace typically has an IOSS registration number and handles VAT collection, businesses operating their own e-commerce platforms can register for IOSS themselves, simplifying their VAT compliance obligations and providing a seamless shopping experience for their EU customers.

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The problems which IOSS solves

How Does the IOSS Scheme Work

The Import One-Stop Shop (IOSS) simplifies VAT compliance for companies operating e-commerce businesses, which include importing goods into the EU from abroad. IOSS enables businesses to collect and remit VAT on eligible goods at the point of sale (during checkout on the website), rather than upon importation into each EU member state. This means that customers won't face unexpected VAT charges upon delivery, leading to a smoother and more transparent shopping experience. Additionally, IOSS eliminates the need for customers to manage customs representation and pay VAT separately, simplifying the process and saving them from additional costs. By handling VAT upfront, IOSS also expedites customs clearance, minimizing the risk of delays and ensuring timely delivery of goods to customers. Overall, IOSS streamlines VAT handling, enhances the delivery experience, and fosters fair competition between EU and non-EU businesses.

How does it help

Benefits of IOSS

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Effortless VAT Handling

IOSS streamlines VAT collection at the point of sale, sparing customers from surprise charges upon delivery and ensuring a smoother shopping journey. Additionally, it eliminates the need for customers to manage customs representation and pay VAT separately, simplifying the process and saving them from additional costs.

Enhanced Delivery Experience

IOSS expedites customs clearance, minimizing the risk of delays and ensuring timely delivery of goods to customers. By handling VAT upfront, IOSS contributes to efficient import processes and a seamless delivery experience.

Simplified Returns Process for Merchants

IOSS also proves helpful for merchants in case of returns. With traditional VAT payment methods, if a customer returns a product, the VAT paid upon import is typically not reclaimable. However, with IOSS, merchants can reclaim the VAT, easing the financial burden associated with returns and contributing to smoother operations.

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Applicability of the Import One Stop Shop (IOSS)

Who Can Register for IOSS VAT?

Businesses established outside the EU, as well as EU-based businesses, can register for the IOSS scheme, if they sell to EU customers and dispatch the goods from abroad. The IOSS scheme is limited to low-value goods not exceeding €150 and is useful for sellers whose product catalogs partially or fully fall within that value. By registering for IOSS, businesses can simplify their VAT compliance obligations and provide a seamless shopping experience for their EU customers.

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Features checklist

Quick Facts About IOSS

  • Hassle-free VAT Collection for Cross-Border Transactions: IOSS enables businesses to collect and remit VAT on cross-border e-commerce transactions.
  • €150 Import Threshold for IOSS Eligibility: it applies to goods with a value not exceeding €150 imported into the EU.
  • Optional Registration with Strong Recommendation: registration for IOSS is optional but highly recommended for businesses selling to EU consumers.
  • Faster Customs Clearance and Reduced Delivery Delays: IOSS facilitates faster customs clearance and reduces the risk of delayed deliveries.
  • Dynamic VAT Rates Based on EU Customer Location: VAT rates applicable under IOSS are determined based on the customer's location within the EU.
  • Single VAT Return for Simplified Compliance: IOSS simplifies VAT compliance by allowing businesses to file a single VAT return for all EU sales.
  • IOSS Implementation from 2021: The IOSS scheme went into effect on July 1, 2021.
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The most common IOSS questions answered

Frequently Asked Questions

IOSS stands for Import One-Stop Shop, a simplified VAT scheme for cross-border e-commerce transactions within the EU, where imports of goods valued at less than 150 EUR is involved.

An IOSS number is a unique identifier issued to businesses registered for the Import One-Stop Shop (IOSS) scheme. It is used on the invoice and transport documents so that upon import it can be used by customs.

If you sell on marketplaces like Amazon or Ebay, the marketplace typically registers for IOSS and handles VAT collection on your behalf. You may not have a separate IOSS number in this case, but you need to apply the appropriate marketplace IOSS number on your orders sent to EU customers.

No, if you sell on online marketplaces like Amazon or Ebay, the marketplace usually handles IOSS registration and VAT collection for you. If in addition to selling through marketplaces, you also sell through your own website, then you would benefit from an IOSS registration.

VAT rates applicable under IOSS vary based on the customer's location within the EU, following the rates of the respective member states.

Yes, IOSS can be used for goods imported into any EU member state, regardless of the country of registration.

Registration for IOSS can be done via the IOSS portal of any EU member state. If your business is not based in the EU, however, you will need to appoint an EU-established intermediary to act on your behalf. This needs to be a taxable person based within the EU. The intermediary’s role is to make sure you fulfil your obligations, including declaring and paying VAT.

Businesses registered for IOSS are required to file a single IOSS VAT return covering all their cross-border e-commerce transactions within the EU. Sales need to be reported by country of delivery and have to be B2C.

Yes, certain goods such as alcohol, tobacco, and excise goods are excluded from IOSS eligibility.

Failure to comply with IOSS regulations may result in penalties imposed by the tax authorities of the relevant EU member states.

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OSS Registration and Filing made easy

Ready to streamline your EU VAT compliance with ease?

Explore our OSS Registration and Filing service today, complete with automated invoice generation and seamless OSS data collection. Simplify your cross-border sales with our integrated software solution, tailored to both marketplaces and websites. Get started now!

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