In a modern technological landscape, we employ a range of tracking technologies to drive our business operations. The terms presented below offer comprehensive insights into our practices, encompassing tracking, monitoring, service enhancement, and compliance with performance regulations.
Remotek Retail Ltd. (“SimpleVAT”, “we”, “our” or “us”) employs various tracking technologies like cookies, beacons, pixels, tags, and scripts (collectively known as “cookies”) to enhance, maintain, and improve our website and service offerings. They help optimise our marketing efforts and enhance your user experience by tracking preferences, bolstering security, identifying technical issues, and boosting overall performance. This Cookie Policy (the “Policy”) details the nature of cookies, their usage on our website, methods to decline them, and additional resources for more information. Should you need more details or have questions about cookie usage, please contact [email protected]. Visit our Privacy Policy for broader privacy-related information.
Cookies are small text files that are stored on your device (computer, mobile phone, tablet, etc.) by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies help us to improve our site and deliver a better and more personalised service.
Our use of cookies extends to our frontend website, as well as our Service Platform website, especially in relation to functionalities like user authentication, session management, and preferences settings. Additionally, as we utilise Google Ads for our marketing efforts, certain cookies may be used for advertising purposes.
This policy aims to explain what types of cookies we use, how we use them, and how you can manage your preferences. It is important to note that by continuing to use our website and services, you are agreeing to our use of cookies as outlined in this policy.
Please be aware that this Cookie Policy is part of our broader privacy practices and should be read in conjunction with our Privacy Policy. We adhere strictly to the General Data Protection Regulation (GDPR) in the European Union and the UK GDPR, ensuring that your personal data and privacy are safeguarded.
These cookies are strictly necessary for the operation of our website and platform. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
Examples: Session cookies, authentication cookies.
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our frontend website works, for example, by ensuring that users are finding what they are looking for easily.
Examples: Google Analytics cookies (used to collect information about how visitors use our frontend website).
These are used to recognise you when you return to our frontend website or Service Platform website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Examples: Preference cookies, localisation cookies.
These cookies record your visit to our frontend website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Examples: Google Ads cookies (used for delivering targeted advertising and tracking ad campaign effectiveness).
Some of the cookies we use are set by third-party services that appear on our pages. They are set by the operators of that service and are not in our control. They are used for various services (like website analytics or advertising) provided by the third party.
Examples: Cookies from analytics or advertising providers like Google, social media sharing buttons.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
We do not sell any personal data collected through cookies. The data collected through cookies is used solely for the purposes specified in this policy and our Privacy Policy. We strive to limit the amount of personal data we collect to what is directly relevant and necessary for the intended purpose.
All personal data collected through cookies is encrypted to ensure its security. Strict access controls are in place to ensure that only authorized personnel have access to your personal data. We regularly review and audit our cookie-related practices to ensure they adhere to our high standards of data protection.
You have the right to access the personal data we hold about you and to control its use, as outlined in the 'Consent and Control' section of this policy. You have the right to request correction or deletion of your personal data. Where applicable, you have the right to data portability.
We are fully compliant with privacy regulations applicable to our operations. This includes ensuring that our cookie practices adhere to:
For a more comprehensive understanding of how we handle your personal data, including data collected through cookies, please refer to our Privacy Policy.
Any significant changes to our Cookie Policy will be prominently posted on our website prior to the changes taking effect.
Where feasible, we will also notify you through direct communication channels, such as email, if you have subscribed to our mailing list or are a registered user of our services.
We value open communication with our clients and users. If you have any questions, concerns, or comments about our Cookie Policy, or if you need more information on how we handle your personal data, we are here to help.
For immediate assistance or inquiries, please call us at +44 (20) 37693785. Our customer service team is available [include business hours if applicable] to answer your questions and provide support.
For more detailed inquiries or if you prefer written communication, please email us at [email protected]. We aim to respond to all email inquiries within one (1) business day.
If you would prefer to contact us via written correspondence, please send your letters to Nikola Kozlev Str. bl. 20, Varna 9000, Bulgaria.
We are always looking to improve our services and policies. If you have any feedback or suggestions, especially concerning our use of cookies and data protection practices, please feel free to reach out to us using the contact details above.
For any specific concerns or requests related to privacy and data protection, including your rights under GDPR, reach out to [email protected] and our team will assist you with your inquiry.
This Cookie Policy has been in effect since November 22, 2023.
By using our website and services on or after this date, you acknowledge and agree to our use of cookies as described in this policy.
